Retail/Online/Wholesale

Contactless card payment with shopping bag

Developed a strategy to support aggressive growth in an equipment rental company through alignment of resources, processes and distinct business models for different market segments. Project culminated in purchasing software to enable scaling up. Led the software implementation effort.
(ComRent, Owings, MD)

Developed strategy and processes, especially rationalizing cash management, for a multi-location fine jewelry operation, which included multi-channel purchase and sales channels.
(Kaylah Designs, Baltimore, MD)

Developed an overall multi-pronged strategy for an online specialty food company which included multiple suppliers, sales channels, and business process and support systems.
(Crafted Kosher, Baltimore, MD)

Developed turnaround approach and plan for a specialty clothing manufacturer as a means of negotiating current debt with a lending institution.
(Cambridge, Baltimore, MD)

Supported a start-up focusing on digital sales of art. Articulated the strategy, developed and managed a project plan and financial plans with tracking.  (Ben’s Gallery, Brooklyn, NY)

Supported a business strategy and operations of a disposable lab supply company. Perform financial and operational analysis in an effort to support determination of the strategic focus of the company and market channel emphasis that would support profitable growth. (Stellar Scientific, Baltimore. MD)

Perform financial and operational analysis in an effort to support determination of the strategic direction of the company in terms of forming an alliance or remaining independent. (W&L, Baltimore. MD)

Advise a retail woman’s clothing store on adjusting operations to become more profitable. (Ooo La La, Baltimore. MD)

Temporary COO to upgrade the management team and institute strategic planning and operational processes. Initiated a new market channel approach which accounted for dramatic increases (30%) in overall company revenue. (Big Fish Art, Baltimore, MD)

Streamline processes for a rapidly expanding multifaceted, multi-product, multi-sales channel business online retailer to enable profitable growth. Included aligning processes, staff roles and activity with systems that enabled management to detect and control operational issues, identify emerging opportunities and narrow the scope of management to allow them to focus on higher-level management issues.
(Limited Goods, Owings Mills, MD)

Supporting business model upgrade and business development efforts in a seafood importing, processing and wholesale business. Developed business models that are unique to the industry for niche products as well as core products for high-end commercial and retail end customers.
(Shindler Foods, Baltimore, MD)

Develop and implement a go-to-market strategy for a unique consumer vacuum. Included all aspects of marketing strategy and distribution.
(Georgian Bay Plastics/FloatVac Ontario, CA)

Develop a strategy, help secure funding and develop a Sales & Operational Planning process for a cell phone refurbishment and sales company enabling rapid and sustainable profitable growth.
(L&S Enterprises Baltimore, MD)

Develop a basis for understanding how a company should transform from a more manual, individual-dependent company to a process-driven company using systems.
(ARPS, Hunt Valley, MD)

Develop management systems that facilitate efficient cash usage and management of a rapidly growing manufacturer, importer and online retailer of children-focused products. Provided views of the business that supported decision making that balanced cash use, access to external cash, supply and demand management, advertising investments and other business control points. (Borne, LLC, Baltimore, MD)

Support management in developing a start-up company offering a niche food product.  Involved orienting founders to consider various trade-offs in the start-up phases and positioning the company for meaningful go-to-market testing.
(BeriOat, Baltimore, MD)